Shipping policy

Sleepz Shipping Policy

Processing Times

•Orders are processed within 48 hours (Monday through Friday).

•You’ll receive an email confirmation once your order has shipped.

Domestic (U.S.) Shipping

•Standard delivery typically takes 3–7 business days once processed

•Free standard shipping is available on orders over US $40

International Shipping

•We ship worldwide; rates vary by destination.

•Estimated delivery windows:

-U.S.: 3–7 business days

-Canada: 5–10 business days

-Europe & UK: 1–2 weeks

-Australia, New Zealand: 2–4 weeks

-Other regions: 3–8 weeks

•Customers are responsible for any duty, customs, or import taxes. These are not included in shipping costs.

Free Shipping

•Free shipping on U.S. orders over $40 or equivalent thresholds in other currencies.

•For international orders, free shipping thresholds may apply depending on region and currency.

Shipping Methods

•U.S. orders are shipped domestically via trackable carriers such as USPS, UPS, FedEx, or DHL.

•International orders are shipped using standard registered post services with tracking where possible.

Tracking Notifications

•A tracking number will be provided as soon as your order ships.

•If your order doesn’t arrive within the estimated time frame, please reach out with your order number—we’re happy to help investigate! Please reach out to info@getsleepz.com for support.

Shipping Restrictions & Accuracy

•Please ensure your shipping address is complete and accurate. We cannot be held responsible for orders delivered to incorrect or incomplete addresses entered by the customer.

•Certain remote or unserviceable locations (e.g. some PO Boxes or remote addresses) may not be eligible for delivery.